The power of your voice
One of the most powerful tools you have for creating successful
outcomes is your voice. Although many people don’t realise
this, your voice and how you use it, represents 40% of the
power of your communication. Over the telephone this figure,
according to UCLA studies, increases to an incredible 84%.
People who have a great voice are a pleasure to listen to
and, subconsciously, will influence us at a deep level. In
advertising this power is used to great effect and I’m
sure you can think of one or two people who are famous for
their voice quality. The reverse is also true and an unpleasant
voice is something we prefer not to hear and such people are
at a disadvantage when it comes to making the right type of
impact.
Making sure your voice sounds at its best helps you become
more persuasive. It allows you to articulate your ideas better
and come up against less resistance when interacting with
others. It increases your confidence because others respond
to you better.
When you think about it there are many variables to the way
we can sound. We can speak in or out of rhythm. We can vary
our tonality, volume, pitch, inflections and tempo. Because
our voice comes from how we use our bodies our posture and
movement is important. How we think, how we breathe and what
‘state’ we are in all influence our sound.
There are many ways to check your voice sounds great at the
right time and I’ve listed a few here that are easy
to follow:
Check your posture. When your body is aligned sound comes
out with more power, resonance and projects better.
Drink plenty of water. It helps your vocal folds to stay
well lubricated. Avoid dehydrators like tea, coffee or cola.
Put emphasis in your words. When in conversation put good
emphasis on words so they really have ‘feel’.
By putting the emotion into the word this helps to fully engage
the listener. Right now just say ‘smooth’, ‘slow’,
and ‘gorgeous’ and you’ll notice what I
mean.
Use livelier body language. More animation adds energy and
enthusiasm to your communication (though don’t over
do it!)
Add tone and inflection to your voice. Do you remember how
comedians used to make fun of John Major and his monotone
voice when he was Prime Minister? ‘Yes Norma I think
we’ll just have a quiet night in tonight and watch some
paint drying or better still perhaps we can watch test card’.
Prepare in advance for your meetings and telephone calls.
Before important calls and meetings run through them in your
mind so you project more confidence and don’t find yourself
pausing with too many ‘mmm’s’ or ‘eeer’s.
Overall, with a little thought and preparation you can significantly
increase your persuasive powers when you pay attention to
how you sound.
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